I haven’t been able to get any answers from Instagram support regarding the disabling of our @mountain.makers instagram account. About a week ago, I was logged out last week after there was a notification of suspicious activity on the account and when I tried to get back in I got the notification shown below, “…for violating our terms…”!
I suspect that the account was hacked based on some clues I’ve seen with the account. In any case, dealing with any Instagram support is a nightmare since their support system is run by bots instead of any direct contact with humans. So I’m now in the painful process of jumping through hoops to restore my account, including sending a selfie with a special code and other instructions to prove I’m not a bot myself. I’m hopeful but not confident that this will be resolved soon.
Fingers crossed!
Rod